Over 1000+ Coloured Contact Lenses are on sale. 227countries shipping. All branded Color Lens.
Using Lenstok

I forgot my password

Please click Here and reset your password.

I want to return / exchange

In Lenstok, returning or exchanging your orderded products due to your personal circumstances are not accepted.
For defective products or if you receive the wrong items, please make sure you contact us by e-mail with the photos of the defective products immediately.
We will contact you for more details throughout this process.

How can I get the information(power, base curve, etc...) about my eyes?

Please consult with your nearest hospital. If you have a lens that you are using, please check the package of the lens.

About order

I want to cancel my order.

After ordering to the manufacturer, the order cannot be canceled or changed.
However, you can cancel your order only before ordering to the manufacturer.
In the case of payment using coupons, the coupons you used will not be reissued after the payment, so please check again at the time you make a payment.

About shipping

I was contacted about customs clearance.

Your residence / destination may require additional information and taxes to be required for customs clearance by law.
Please pay the tax or submit additional information according to the instructions.

My tracking number is not available

It will take 1-2 days for your tracking number to be available. Depending on the situation, it may take more time.
However, if the tracking information is not updated after a week, please contact us.

About lens

I received a different product than I ordered.

We are very sorry for your inconvenience. Please contact us with the picture of the delivery note and the product together.
We will check immediately and email you as soon as possible.

The lens seems to be defective.

Sorry, please contact us with the picture of the delivery note and the product together.
For pictures, please make sure to include the defective part of the product clearly.
Please do not discard bad products and keep them from deforming.
We will check the picture and contact you with detailed instructions.
※This processing is not possible without defective products.

Is these lens safety?

All lenstok lenses have passed the strict standards of the Japanese Ministry of Health and are safe products approved for sale in Japan.

I changed the right and left power and ordered it.

Do not worry. Right&Left power select funcion, to prevent customers mis-ordering one-sheet lenses
It is not a problem to wear either way.

I know my hard lens power. Can i use this power for softlens?

In some cases, hard lens power is not equivalent of softlens power.
Please check your vision at the hospital.

Can I wear it if BaseCurve and LensDiameter are different?

With many soft lenses, the difference of Base Curve and Lens Diameter is not important.
However, if you have much difference, some people may feel uncomfortable.

The lens is frozen, can I use this?

Even if the lens is frozen, the quality of the lens is not affected. Do not thaw the lens by applying heat.
Please thaw in a room temperature.

I want to return / exchange

In Lenstok, returning or exchanging your orderded products due to your personal circumstances are not accepted.
For defective products or if you receive the wrong items, please make sure you contact us by e-mail with the photos of the defective products immediately.
We will contact you for more details throughout this process.

About payment

What kind of payment methods are available in lenstok?

We support payment with paypal account, Visa, Master, JCB, American Express, Discover credit cards
However in some cases, depending on the policy of the credit card company you are using - your payment may be declined.

About payment currency

In Lenstok, All payments will be made in Japanese yen.
All prices in non-yen currencies are used as reference, the payment will be made in yen.

The displayed price may differ from the actual billing price and we do not offer a guarantee for it.

In addition, you may be billed by a credit card company for a fee after billing.