|Replacement Cycle||1 month|
|Country of Manufacture||Korea|
|Original Name||Etia coeur ラフランス|
Customer order → Order to lens dealer → Contact Lens arrival in Lenstok → Checking and Shipping
In this process, the lens seller may notify you of missing parts after ordering.
In this case, we will contact you and we will process your order according to your decision, such as waiting / canceling your order.
In the lenstok, all of these processing by e-mail. please check your e-mail.
[Cancellation and change of order]
but before ordering to the manufacturer, you can cancel your order.
In the case of payment using coupons, coupons used for cancellation will not be reissued, so please check again at the time of payment and make a payment.
[About our working day]
We follow Japanese national holidays.
Lenstok's entire liability is discarded when the order is delivered to the shipper without any problems, and the courier is responsible for any accidents that occur during subsequent shipments.
If there is any damage / loss during delivery, please contact us. we will reimburse the shipping company for the lower amount of the order payment and the guarantee amount - After confirming with the courier.
[Attention to Customs Duties]
All taxes (taxes, duties, etc.) imposed due to imports shall be borne by the importer and Lenstok will not respond in any way to this matter.
Please contact the customs office of each country for details.