|Replacement Cycle||1 month|
|Country of Manufacture||Korea|
|Original Name||VICTORIA GARDEN ピュアナチュラル|
|Brand Name||VICTORIA GARDEN|
All items sold at Lenstok
Customer order → Order to lens dealer → Contact Lens arrival in Lenstok → Checking and Shipping
In this process, the lens seller may notify you of missing parts after ordering.
In this case, we will contact you and we will process your order according to your decision, such as waiting / canceling your order.
In the lenstok, all of these processing by e-mail. please check your e-mail.
[Cancellation and change of order]
After ordering to the manufacturer, the order cannot be canceled or changed.
but before ordering to the manufacturer, you can cancel your order.
In the case of payment using coupons, coupons used for cancellation will not be reissued, so please check again at the time of payment and make a payment.
[About our working day]
We follow Japanese national holidays.
Delivery is international courier (2 ~ 3 days after shipment) and general shipping (2 weeks after shipment) You can choose from. (The amount of the guarantee depends on the selected shipping method)
Lenstok's entire liability is discarded when the order is delivered to the shipper without any problems, and the courier is responsible for any accidents that occur during subsequent shipments.
If there is any damage / loss during delivery, please contact us. we will reimburse the shipping company for the lower amount of the order payment and the guarantee amount - After confirming with the courier.
[Attention to Customs Duties]
You may be subject to customs duties determined by the country of delivery, depending on the country of delivery specified when you place your order.
All taxes (taxes, duties, etc.) imposed due to imports shall be borne by the importer and Lenstok will not respond in any way to this matter.
Please contact the customs office of each country for details.